This Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected during interactions with you, such as when you visit our website, when you purchase a product, or when you call us for support. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, and how we safeguard your personal information.

What information we collect and how we may use it

There are a number of situations in which your personal information may help us give you better products. For example:

• We may ask for your personal information when you’re discussing a service issue with us on the phone, downloading a software update, registering your products, or purchasing a product.
• We may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the products you own, such as their serial numbers and date of purchase; and information relating to a support or service issue.

Publicly displayed information is public

If you use a bulletin board or chat room on our website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

We protect your personal information

Our online shop uses Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from us, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet.

You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari. And you can rest assured we take precautions to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.